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SynaptiCore Activation Support Services

The activation phase of your project requires as much attention to detailed planning as the rest of the phases. SynaptiCore’s Activation Services can help your organization with go-live planning and super user support. We have experienced clinical resources to provide first level support to your end users to guide them through the learning curve of a new application and work flows. Our team will provide the necessary training, mentoring and support to help your staff manage the challenge of transitioning and adapting to a new tem. Furthermore, we take the risk out of go-live support by providing pre-activation assessments to identify gaps and make recommendations to address.
Through experience with small to large scale multi-facility activations, we provide successful solutions including:
  • 24 x 7 on site Super User staffing
  • Training resources
  • Help Desk support resources
  • Command Center staffing

    Our turn-key activation management services include

    • Activation goals and resource needs assessment
    • Activation Resources Management & Floor Leads
    • Budget planning
    • Skills assessment and mapping
    • Logistics Management (Travel & Lodging)
    • Resource credentialing, background checks, drug screens and vaccinations
    • Client requirements (badges, security agreements, system access, NDAs, etc…)
    • Staff deployment strategy
    • Orientation and training
    • Activation coverage scheduling
    • Time and expense management
    • Command Center management


    Our Activation Readiness Audit\Planning services include:

    • Testing
    • Training
    • Super User & Help Desk Support
    • Support Schedule
    • Command Center, Layout and Process
    • Issue Tracking and Management
    • Change Management
    • IT & Operational Support
    • Activation Communication Plan
    • Escalation Procedures
    • Risk Assessment Report


Join Our SynaptiCore Team
Offering a rewarding, challenging and entrepreneurial work environment. Seeking solution driven and client focused individuals with a "can do " attitude.


Meaningful Use Consulting
The American Recovery and Reinvestment Act of 2009 is an economic stimulus package enacted by the 111th United States Congress and signed into law by President Barack Obama on February 17, 2009. In order to prepare your organization to benefit from ARRA, SynaptiCore offers a readiness assessment package that provides stimulus education, current state assessment and a roadmap to help your organization meet the mandate of meaningful use and interoperability.



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Healthcare organizations are drowning in a pool of data and many lack the expertise to convert their data into valuable information. As regulations change and the data increases, organizations turn to SynaptiCore for business intelligence (BI) solutions to harness data for precise decision-making to improve patient outcomes, reduce costs, and ensure a better future.


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